Privacy Policy
Last Updated: 12 November 2024
1. Introduction
Levelupunlimited Ltd ("we," "us," or "our") is committed to protecting the privacy of our users. We serve as the data controller, responsible for the processing of any personal data collected via our website and services in compliance with the UK General Data Protection Regulation (GDPR). We are registered with the Information Commissioner’s Office (ICO) for data protection compliance. For privacy-related queries, you may contact us via compliance@levelupunlimited.com or by mail at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF.
2. Information We Collect
We may collect the following personal information:
Personal Identification Information: First name, surname, phone number, and Right to Work documentation for UK compliance.
Additional Data Sources: Data from publicly available sources or third-party sites (e.g., LinkedIn, job boards) may be used if relevant to our recruitment services.
Sensitive Data: We generally do not collect sensitive data (e.g., racial or ethnic origin, political opinions). If sensitive data is required for specific roles, we will only process it with your explicit consent or when legally required.
3. How We Use Your Information
We may use your information to:
Provide and Manage Services: Facilitate communication, book calls, verify Right to Work status, and manage services you’ve requested.
Respond to Inquiries: Respond to your questions and provide information you request.
Analytics and Marketing: Use analytics tools to understand visitor interactions and provide job alerts or recommendations.
Long-Term Client Relationship Management: Use Salesforce to manage and retain client relationships.
4. Lawful Basis for Processing
We process your data on the following legal bases:
Legitimate Interests: For purposes like responding to inquiries, providing recruitment services, and tailoring job opportunities.
Consent: When you provide explicit consent, such as for marketing communications or processing sensitive data.
Contractual Obligation: To fulfill obligations under recruitment contracts.
Legal Obligation: To comply with laws requiring data retention (e.g., HMRC requirements).
5. Data Retention
We retain personal data for as long as necessary to fulfill recruitment services and legal obligations. For recruitment purposes, data may be retained for several years. We regularly review our retention practices to ensure compliance.
6. International Transfers
If we transfer data outside the UK or EU, we ensure that the receiving country provides an adequate level of data protection or implement suitable safeguards.
7. Data Security and Breach Notification
We maintain technical and organizational measures to protect your data. If we become aware of a data breach, we will notify affected individuals and relevant authorities, as required by law.
8. Your Rights under GDPR
As a data subject under GDPR, you have the right to:
Access, correct, or delete your personal data.
Restrict or object to certain processing activities.
Request data portability, where applicable.
Lodge a complaint with the ICO (Information Commissioner’s Office).
To exercise these rights, please contact compliance@levelupunlimited.com.
9. Marketing Communications
If you consent to receive marketing communications, you may receive job alerts or other relevant emails. You can unsubscribe at any time by following the link in the email or contacting us directly.
10. External Links
Our website may link to third-party websites. We encourage you to review the privacy policies of these sites before providing any personal data.
11. Changes to This Privacy Policy
We reserve the right to amend this policy at any time and will notify users of any significant changes by updating the date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at compliance@levelupunlimited.com or by mail at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF.